jili22ph Privacy Policy

1 Introduction & Scope

jili22ph is committed to protecting the privacy and security of every Filipino player who uses our platform. This Policy applies to all personal data collected through the jili22ph website, mobile platform, customer support channels, and any other touchpoint through which you interact with jili22ph.

This Policy covers personal data collected from registered players, prospective players who browse the jili22ph platform without registering, and individuals who contact jili22ph through any support or communication channel. It does not apply to third-party websites or services that may be linked from the jili22ph platform — those third parties operate under their own privacy policies.

2 Data We Collect

2.1 Information You Provide Directly

When you register for a jili22ph account or interact with our platform, we collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport number, SSS ID, PhilHealth ID, driver's license number).
• Contact Data: Mobile number (Philippine format), email address, and residential address.
• Financial Data: GCash account number, Maya account number, bank account details (for bank transfer transactions), and transaction history on the jili22ph platform.
• Account Data: Username, encrypted password, account preferences, responsible gaming settings, and communication preferences.
• Verification Documents: Copies of government-issued IDs and proof of address submitted during KYC verification.

2.2 Information Collected Automatically

When you access the jili22ph platform, we automatically collect certain technical data:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, deposit and withdrawal activity, and bonus usage.
• Location Data: General geographic location derived from your IP address (country and region level only — jili22ph does not collect precise GPS location data).
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

3 How We Use Your Data

jili22ph uses your personal data for the following purposes:

• Account Management: Creating and maintaining your jili22ph account, verifying your identity, and managing your account settings and preferences.
• Service Delivery: Providing access to games, processing deposits and withdrawals via GCash, Maya, and bank transfer, and delivering customer support.
• Identity Verification (KYC): Verifying your age (21+), identity, and payment method ownership in compliance with PAGCOR requirements and anti-money laundering regulations.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, money laundering, and other illegal activities.
• Regulatory Compliance: Meeting our obligations under Philippine law, including the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and PAGCOR licensing requirements.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering responsible gaming tools such as deposit limits and self-exclusion.
• Communications: Sending account notifications, transaction confirmations, security alerts, and — where you have opted in — promotional communications about jili22ph offers and games.
• Platform Improvement: Analyzing usage data to improve the jili22ph platform, optimize game performance, and enhance the overall player experience.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, jili22ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the jili22ph Terms and Conditions — including account creation, payment processing, and game delivery — is necessary for the performance of our contract with you.
• Legal Obligation: Certain processing activities — including KYC verification, AML transaction monitoring, and regulatory reporting — are required by Philippine law and PAGCOR regulations. We have no discretion to omit this processing.
• Legitimate Interests: We process certain technical and usage data on the basis of our legitimate interests in operating a secure, fraud-free platform and improving our services, provided those interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing & Disclosure

jili22ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Payment Processors

To process your GCash, Maya, and bank transfer transactions, we share necessary financial data with our licensed payment processing partners. These partners are bound by their own data protection obligations and are prohibited from using your data for any purpose other than processing your jili22ph transactions.

5.2 Identity Verification Providers

We engage accredited third-party KYC and identity verification service providers to assist with age verification and document authentication. These providers process your identity documents solely for verification purposes and are contractually bound to maintain the confidentiality of your data.

5.3 Regulatory Authorities

jili22ph is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request or as required by our operating license. We will notify you of any such disclosure where permitted by law.

5.4 Technology & Platform Providers

We work with game software providers, cloud hosting providers, and cybersecurity vendors who may process your data as part of delivering the jili22ph platform. All such providers are engaged under data processing agreements that require them to protect your data in accordance with the Data Privacy Act of 2012.

5.5 Legal Proceedings

We may disclose your personal data where required by a court order, subpoena, or other legal process, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of jili22ph, our players, or the public.

6 Cookies & Tracking Technologies

The jili22ph platform uses cookies and similar tracking technologies to deliver a functional, personalized, and secure gaming experience. A cookie is a small text file placed on your device by your web browser when you visit jili22ph.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of the jili22ph platform. These include session authentication tokens, security cookies, and load-balancing cookies. You cannot opt out of these cookies without losing access to core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limits, and display preferences to provide a more personalized experience on jili22ph.
• Analytics Cookies: Help us understand how players use the jili22ph platform — which games are most popular, how long sessions last, and where players encounter difficulties — so we can improve the platform. Analytics data is aggregated and does not identify individual players.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized login attempts, and bot traffic on the jili22ph platform.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies will impair your ability to use the jili22ph platform, including logging in and processing transactions.

7 Data Retention

jili22ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general data retention periods are as follows:

Upon expiry of the applicable retention period, jili22ph will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

8 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili22ph. To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details in Section 12.

• Right to Be Informed: You have the right to be informed about how jili22ph collects and processes your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jili22ph holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update most account information directly through your jili22ph account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, or where your data is being processed for direct marketing purposes.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that we transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jili22ph has violated your data privacy rights. The NPC can be reached at privacy.gov.ph (for reference only — not a clickable link).

9 Data Security

jili22ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and the jili22ph platform is encrypted using TLS 1.2 or higher (256-bit SSL encryption). Look for the padlock icon in your browser's address bar when accessing jili22ph.
• Encryption at Rest: Sensitive personal data stored in jili22ph databases — including identity documents and financial data — is encrypted at rest using AES-256 encryption.
• Password Security: Player passwords are stored as salted cryptographic hashes. jili22ph staff cannot view your password in plain text. We strongly recommend using a unique, strong password for your jili22ph account.
• Two-Factor Authentication (2FA): jili22ph supports OTP-based two-factor authentication via your registered Philippine mobile number to provide an additional layer of account security.
• Access Controls: Access to player personal data within jili22ph is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data undergo data privacy training.
• Security Monitoring: jili22ph employs continuous security monitoring, intrusion detection systems, and regular penetration testing to identify and address potential vulnerabilities.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili22ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

10 Children's Privacy

The jili22ph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling laws. jili22ph does not knowingly collect personal data from individuals under the age of 21.

If jili22ph discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data in question, and — where applicable — report the matter to the relevant regulatory authority. Parents and guardians who believe their child may have registered on jili22ph are encouraged to contact our Data Protection Officer immediately using the contact details in Section 12.

11 Changes to This Policy

jili22ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Where changes to this Policy are material — meaning they significantly affect your rights or how we process your personal data — jili22ph will notify registered players via the email address or mobile number on file at least seven (7) days before the changes take effect. For non-material changes, the updated Policy will be posted on this page without individual notification.

Your continued use of the jili22ph platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree to the revised Policy, you must discontinue use of jili22ph and may request account closure in accordance with our Terms and Conditions.

12 Contact & Data Protection Officer

jili22ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact our DPO using the following details:

• Data Protection Officer: jili22ph Data Privacy Office
• Email: privacy@jili22ph.club (plain text — not a clickable link)
• Platform: You may also submit a data privacy inquiry through the live chat support feature available on the jili22ph platform.
• Response Time: We aim to acknowledge all data privacy inquiries within two (2) business days and to provide a substantive response within fifteen (15) business days.

If you are not satisfied with jili22ph's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.